The removal process is quite similar for all payment methods, with small differences. We'll go over the details below.
❗️ Note: You are only allowed to remove/change your payment methods once/month.
How do I remove or change my Credit Card or Bank connection?
To remove a Credit Card or Bank connection from your Challengermode account, you need send an email to our Customer Support team.
Send an email to firstname.lastname@example.org, this email needs to contain the following information:
1: The payment method you wish to disconnect.
2: Reason for removal.
How do I remove or change my PayPal account?
For our Support team to disconnect the currently linked PayPal account you need to send two (2) emails to us at email@example.com.
These emails have to be sent to firstname.lastname@example.org from:
1: The email address to your currently linked PayPal Account.
2: Your Challengermode Account email address.
You then need to do the following changes on PayPal. While logged into PayPal you can do this under your pre-approved payments.
Click on Manage pre-approved payments. This will take you to a list of all the shops, sites, or merchants you have billing agreements with. Look for the one that says Challengermode AB.
Running into issues or have any additional questions? Feel free to chat with us by clicking (?) on Challengermode.